Frequently Asked Questions

How to contact Shallot Patch?

Please email us at customerservice@shallotpatch.com.

How to install software from Shallot Patch?

• Download the software. It will be named FluffysLog.dmg
• If you are using Safari, it will try to mount the DMG for you.
• If not, you might need to double click on the DMG in Finder
• Once you agree to the regular license agreement, follow the instructions on the screen.

How to activate purchased software from Shallot Patch?

• Download and install desired software from Shallot Patch.
• Pay for the software via Shallot Patch.
• Check that an email with an activation license key attachment has been received.
• Simply double-click on the license key. That will load the installed software and activate the license.

What is your privacy policy?

Shallot Patch requests your personal information via PayPal during purchasing. This information is used for making online payment and to generate an unique activation license key for your personal use.

Shallot Patch does not rent, sell, or share personal information about you. However, since payment is made via third party, please review their individual privacy policy:

• Paypal privacy policy.

What is your return policy?

Shallot Patch software are sold as shareware. Once a Shallot Patch software is registered, an irretrievable activation license is sent to the buyer. For that reason, it is our strict policy not to provide refunds.

Download and try out the software for free and without risk, before deciding to register the software.